Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Whether it’s a new company seeking entire IT support or a well-established conglomerate looking to expand its operations, we are there for you. No project is too big or too small or too complicated for our highly skilled IT staff.

Our involvement starts at understanding your vision and your IT needs through to maintenance and support, which is a never ending process.

Our end-to-end IT management services includes strategic consulting, on-site or remote IT management, cloud-based tools and applications, remote Help Desk support, and security solutions so that you don’t need to make any more investment in IT.

Our tools and strategies are scalable, flexible, customizable as well as cost-effective so rest assured that you have in us a trusted partner that will take care of all your IT requirements.

Our Managed Services include:

  • Cloud services such as website hosting, cloud-based applications
  • Security and Compliance
  • Networking Design and Build
  • Enterprise Cloud Application and Services
  • Application Development
  • Testing,Data Analytics
  • Data Warehousing and Business Intelligence
  • Data protection and Backup
  • Managed Print Services
  • IT Consulting and Strategy
  • Product Engineering, HRMS
  • Monitoring and Management
  • Project and Program Management Services
  • Business Continuity and Disaster Recovery
  • Infrastructure Optimization
  • Customer Analytics and Managed Customer Experience Services
  • Training and Helpdesk Support
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Capabilities

The IT infrastructure of your organization is the backbone that supports your business functions to run efficiently. When it comes to building and managing your mission-critical infrastructure, and shifting to the new agile environment, choosing the right strategic partner is half the battle won.

We, at Nlite, support you while transitioning from traditional IT infrastructure to an agile and responsive hybrid model that takes in a mix of hosted applications and public/private cloud infrastructure. We bring our expertise to the table to help you.

We help you transform your Customer Experience by letting you understand what your client expects and enabling personalized interactions with them.It happens with some business that they will start with formal customer experience, but in the end, they fail to succeed in what they want to do.

We’re increasingly working with clients to transform their entire business model, integrating services, moving to automation through real-time analytics and prospering in a digital age to achieve competitive advantage.

About 15 to 20% of the cost of developing an application goes into maintaining the application software. It is eminent for enterprises to opt for the most cost-effective solution to support, manage, and maintain their applications.

We, at Nlite, understand your needs and provide constant maintenance and support services while reducing cost through our onsite-offshore model. We are equipped with the domain experience and expertise to provide next-generation Application Maintenance and Support services.

Frequently Asked Questions

What is managed services in cloud?

Managed cloud services refers to outsourcing daily IT management for cloud-based services and technical support to automate and enhance your business operations. Often, internal IT departments don't possess the skills to effectively monitor and maintain a cloud environment

What is a managed service offering?

managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer. ... There are many different types ofmanaged IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider.

What do managed service providers do?

managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. ... Over time, MSPs have expanded the scope of their services in a bid to differentiate themselves from other providers.